FAQs

Find answers to common questions about my approach, bookings and attending sessions.

FAQs

Do you meet in person?

No, I only meet via Zoom.

Where do I find my Zoom link for our session?

Your Zoom link will be sent to you with the session confirmation email as well as the reminder emails that are sent to you prior to your scheduled appointment.

What time zone do you operate in?

I schedule my appointment based on mountain time - MST and the Acuity scheduling will adjust the time difference based on your time zone that you enter when scheduling.

What happens if I miss my session or have a late cancellation?

A minimum of 48 hours notice for cancellation of your appointment is required for any reason, including emergencies and illnesses, by cancelling on your Acuity account.  If you do not cancel you are responsible for the missed session fee, which is $825. This means that if you have an appointment at 11:00am on Monday, you will need to cancel by 11:00am on Saturday. This will allow me time to reschedule other clients who could benefit from the availability.

How do I cancel my appointment?

To cancel an appointment, click Change/Cancel appointment in the initial confirmation email that you received after booking your session. If you are unable to find your original email please contact me at least 48 hours prior to your scheduled appointment and I will initiate the cancellation for you.

How do I reschedule?

To reschedule appointments, click Change/Cancel appointment in the initial confirmation email you received after booking your session. This takes you back to your confirmation page, where you can click Reschedule to choose a new date and time. You are only able to reschedule with your original session credit if you are changing your appointment time at least 48 hours prior to your original scheduled appointment.

How do I contact you?

You can contact me below.

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